Frequently Asked Questions
Q1
Are you a factory or trading company?
We are a factory, and our parent organization is a public entity listed on the Stock Market, guaranteeing robust manufacturing quality and long-term service stability.
Q2
How can I visit your manufacturing facility?
Our facility is conveniently located near Shanghai. If you arrive by plane, you can fly into Shanghai airports, and we can easily arrange railway or vehicle transport to pick you up. You are always welcome to schedule a visit.
Q3
What information should I provide before placing an order?
Most of our packaging machines are customized to fit specific product parameters. To provide you with the most applicable solution, please share details such as your targeted production speed, packaging materials, container specifications, and factory space limitations.
Q4
What kinds of packaging products can the MR230 machine handle?
The MR230 Two-axis Robot Machine is highly versatile and compatible with a wide array of packaging form factors, including various types of bags, cases, cartons, bottles, cans, and other containers.
Q5
What are the main performance specifications of the MR230?
The machine supports a maximum carrying speed of up to 2000 bags per hour (or up to 25 picks/min), features a maximum load capacity of 15KG, and uses energy-efficient servo drives coupled with a German Beckhoff PLC system.
Q6
How are the customized gripper systems configured?
We offer a comprehensive portfolio of robot grippers (Series 1 through 12) featuring mechanical clamps, vacuum suckers, and complex customized interfaces depending on your specific box layouts and material properties.