Our professional technical engineers provide online support. We can provide instructional videos for installation, routine commissioning, and maintenance. Online video tutorials are also available for special cases. For customized automated packaging systems, our experienced after-sales technicians can also provide on-site installation and commissioning services at the buyer's expense.

Do not worry. Our horizontal cartoner is servo controlled, which greatly simplifies the difficulty of operation and commissioning. Most of the daily operation of the machine can be conducted by a few start-stop buttons and HMI. We can also provide instructional videos to give you step-by-step tutorial if necessary.

No, it cannot. Because the tuck flap carton and glue flap carton require different mechanical motions to complete the cartooning steps, different models need to be used. In addition, the folding carton needs to be of the reverse tuck end (RTE) type.

We believe that a win-win business must be based on our professional services and excellent products. Our team will fully study your needs, and clearly explain our products and solutions to you so that you can understand our services. We can take you to visit our modern factory through a video call, so that you can understand how your machine will be produced and let you know more about our products. Before delivery, we can cooperate with your partners to carry out factory acceptance test, or carry out acceptance through test video or video call. Make sure that the automatic carton packing machine you need is ready before shipment.

We will fully communicate the details of your products, including the width and diameter of the jumbo roll, pattern type, paper thickness, grammage etc.

We provide a one-year warranty and life-long technical support for all our cartoning machinery. We also provide online training instructions for installation and setup.